My mother had been living with us for four years. To start with it was fine and it was really rather wonderful to be able to help her. However, slowly over time it became harder to manage her care. Juggling my mother's needs with those of my family and everything else I had to do was becoming very difficult. My mother needed more help than I was able to give her and I realised that something had to change.

I didn't know what to do but then found Grace Consulting's website. One of Grace's services was for a Care Adviser to come and see us in our home and discuss all the various options that might help our situation. I was finding it difficult to talk things over with my mother, but I also very much wanted her to be part of any decisions we made, so this seemed ideal.

When she came it was clear that the Adviser, Claire, was very experienced and most diplomatic in understanding mother's needs and then explaining her various options. After discussing all of these, the best one seemed to be for my mother to move into a care home. I didn't want my mother to feel I was pushing her into this and it was interesting to see how readily she accepted the possibility from Claire.

Before Claire left we had all agreed that living with us was getting difficult for us all and my mother had accepted that this couldn't continue, though she was very anxious about moving to a care home. However, Claire promised to send a report with suggested care homes for us to visit before any decisions were made. My mother was asked to give clear instructions about the things that would be important to her, and it seemed that the more things she asked for, the easier it was for Grace to identify the best answers.

My mother and I felt so much better for having the chance to talk things over with someone so experienced and understanding.

A few days later we received Claire's report, with introductions to four care homes. Over the next week, we visited them all and my mother was pleasantly surprised by the places we saw. I'm sure she would have been badly put off the whole idea if she had seen somewhere unsuitable.

Claire phoned to see how we were getting on, and sent one more suggestion for us to visit as she had just heard of a vacancy in a home just near us. Having seen the homes, my mother was much more comfortable with the idea of moving, especially as Claire had suggested spending a week or two in the one she liked the best first before committing to the full move.

I can't thank Grace enough for the trouble they took guiding us through this difficult decision. Claire was very diplomatic and most professional. Grace helped us all the way through until my mother had safely moved into her preferred home. I am left knowing that we have made the right choice, and it was my mother who was able to make the final decision herself.